Brand Jacques Design Retro Round Glasses Frame Men Vintage Acetate Eyeglasses Women Original Quality Prescription Myopia Eyewear Caramel – Cinily Eyewear
Brand Jacques Design Retro Round Glasses Frame Men Vintage Acetate Eyeglasses Women Original Quality Prescription Myopia Eyewear Caramel
Customer Reviews
Automated Fraud: My $19.95 "Next-Day" Delivery Nightmare! 😤💸
My recent online shopping experience was an absolute nightmare, and I'm sharing it as a stark warning to others. This place is nothing more than an automated business that cares nothing about its customers, a fraud, ripping customers off for services they charge for and do NOT provide. I specifically paid for a $19.95 "next day delivery" fee for my Plano lens glasses, only to receive an email hours later stating my order would take 3 business days to process. Then, the package didn't even ship until three days after my order! I felt compelled to reach out to customer service immediately to demand a refund for a service I clearly wasn't receiving.
Customer: I paid for next-day delivery, and my order email states it will take 3 business days. That's not next day. I want my $19.95 delivery fee refunded. CS Rep: I understand your frustration with the delivery timeline. Let me check the details of your order regarding the expedited shipping fee. Customer: Yes, please do. It's unacceptable to charge for a service that isn't provided. My glasses were Plano lenses, so there shouldn't have been any production delay either. CS Rep: I see the charge for next-day delivery on your order. While we strive for next-day shipping, there can sometimes be processing delays before shipment. I can submit a request to our billing department for a review of the $19.95 charge. Customer: A review? I paid for next-day delivery, and it's clearly not next day. I need an assurance of a refund, not just a review request, especially after I've sent multiple unanswered emails already.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of paying for services they won't receive and dealing with frustrating, automated customer service.
From Online Shopping Nightmare to Dream: cinily.net Delivers Quality & Human Service! ✨😃
Speaking of discovering those little touches that truly complete an outfit, I've found my latest obsession! The way these frames instantly elevate my look and garner compliments has been incredible. If you're ready to add a touch of timeless elegance and distinct personality to your everyday style, these Retro Round Glasses are an absolute game-changer. Trust me, you'll wonder how you ever lived without them! My last online shopping experience was an absolute nightmare 😤. I specifically paid a hefty $19.95 for "next-day delivery" for my Plano lens glasses, only to receive an email hours later stating my order would take 3 business days to process. And it didn't even ship until three days after that! Trying to get a refund for a service I clearly wasn't receiving was a total dead end; just endless automated responses and no human insight 😭. I felt completely ripped off and utterly frustrated by their deceptive practices.
After that disaster, I was truly hesitant to try another online optical store. But I desperately needed new glasses and decided to give cinily.net a shot, hoping for a genuine customer-focused experience that contrasted sharply with my previous ordeal 🤔. I'm so glad I did! My experience was a breath of fresh air, echoing the sentiment of a glowing review I encountered: "These are exceptional quality glasses for a reasonable price. Even more they are a company with exceptional customer service. I had my glasses ruined by a dog and called them. They picked up without a crazy automatic phone AI!! The agent had me take a picture and send it in and in minutes they had worked out a deal with me to get my glasses replaced. These guys are AMAZING at support! I would buy my glasses from them just for that. The quality of my glasses is amazing. I can't rave in strong enough language about these guys! Thank you blingcharming! I am beyond loyal!"
From the moment I browsed their selection of affordable prescription glasses online, I knew I was in for a different journey. The quality of my new Brand Jacques Design Retro Round Glasses Frame is outstanding ✨, and the Caramel color is exactly what I wanted. Best of all, their customer service was responsive and human, not automated bots! It was such a relief to have a smooth process without any hidden fees or misleading delivery promises. cinily.net truly delivers on its promises, offering great value and a genuinely pleasant shopping experience. I'm a loyal customer now! 😃
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