York THOM Brand Designer Glasses Frame Retro Round Alloy Acetate Eyeglasses TB421 Blue Light Prescription Optical Eyewear Pink – Cinily Eyewear
York THOM Brand Designer Glasses Frame Retro Round Alloy Acetate Eyeglasses TB421 Blue Light Prescription Optical Eyewear Pink
Customer Reviews
😡 My Online Glasses Nightmare: Paid for Express, Waited Three Weeks!
I'm writing this to warn others about a truly awful online shopping experience I've had. I ordered glasses on March 30th, desperately needing them because my old pair broke, so I paid extra for express 3-5 day shipping. But here I am, practically three weeks later, and I still don't have my glasses! Day 5 came and went, still 'in production.' Day 10, same story. I called on Day 11 just to get my shipping refund, and they processed it so easily, it felt like this happens all the time. Now, even after getting my $10 back, these glasses are still supposedly '6 days out on delivery,' meaning I'm looking at Day 19 or more without them. This company is terrible, and I felt compelled to share my story and speak to customer service because someone clearly doesn't give a crap about their customers.
Customer: Hi, I'm calling about order [Order Number]. I placed it on March 30th, paid for express 3-5 day shipping, and I still don't have my glasses. It's been almost 19 days! CS Rep: I understand your frustration, and I sincerely apologize for the significant delay with your order. Let me pull up your details now. Customer: I already got a refund for the express shipping on day 11, but that doesn't fix the fact that I'm still without my glasses, and I was told they were still 6 days out on delivery. My old glasses broke, I need these! CS Rep: I see that. It appears there was an unforeseen delay in the production process. I sincerely apologize for the inconvenience and the lack of a clear timeline. Let me check the most current status for you and see if we can expedite this further. Customer: Expedite? I've been waiting almost three weeks. I just want to know when they'll actually arrive. This is completely unacceptable. CS Rep: I completely agree, this is not the experience we want for our customers. I'm showing an updated delivery estimate for [New Date]. To make amends for this prolonged wait, I'd like to offer you a [discount/store credit] on your next purchase.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and experiencing such terrible service.
✨ From Nightmare to Dream: cinily.net Redeemed My Online Glasses Shopping!
Ever since I started wearing my new glasses, I've noticed a significant difference in my eye comfort, especially after long hours in front of screens. The stylish design has garnered so many compliments too! If you're looking to elevate your eyewear game while protecting your vision, you absolutely need to check out these York THOM Blue Light Eyeglasses TB421. They've been a total game-changer for me, blending fashion-forward aesthetics with essential blue light protection. Trust me, your eyes will thank you, and your style will shine! My last online glasses purchase was an absolute nightmare 😤. I ordered a pair on March 30th, paying extra for 3-5 day express shipping because my old pair had broken. Almost three weeks later, and still no glasses! The order remained "in production" for ages. I had to practically fight for a shipping refund, and even then, I was told the glasses were still days away. I was left without proper vision for nearly 19 days – it was completely unacceptable and incredibly frustrating 😭.
After that terrible experience, I was really hesitant to order glasses online again 🤔. But my vision isn't improving, and I desperately needed a reliable option. I decided to give cinily.net a try, hoping for a smoother, more transparent process. I was delighted to find comments like, "Ability to fill my high strength prescription is a plus! Easy to order and arrived in timely manner." This gave me some confidence.
From the moment I started browsing cinily.net, the experience was completely different. The website was user-friendly, and their customer service was incredibly responsive and helpful. It felt like they genuinely cared about getting me my glasses quickly and correctly. The product quality is fantastic, far exceeding my expectations for the price. They truly offer a wide selection of high-quality prescription glasses frames without compromising on quality or service. My order arrived much faster than expected, and the glasses fit perfectly. I couldn't be happier with my new eyewear! ✨😃
评论
发表评论